Data Deletion

Request deletion of your personal data from Roomailo

Important Notice

Deleting your account is permanent and cannot be undone. All your data, including expenses, payments, and household information, will be permanently removed from our systems.

How to Delete Your Data

You have two options to request deletion of your personal data from Roomailo:

Option 1: Delete from the App

  1. Open the Roomailo app on your mobile device
  2. Go to ProfileSettings
  3. Scroll down and tap "Account Management"
  4. Tap "Delete My Account"
  5. Review the information about what will be deleted
  6. Confirm your decision by entering your password
  7. Tap "Delete Account Permanently"

Your account and all associated data will be deleted within 30 days.

Option 2: Request via Email

If you cannot access the app, you can request data deletion by email:

Send an email to:

bhu1.oja@gmail.com

Include the following information:

  • Email address associated with your account
  • Your full name as registered in the app
  • Subject line: "Data Deletion Request"

We will verify your identity and process your request within 7 business days.

What Data Will Be Deleted

When you delete your account, the following data will be permanently removed:

  • Profile Information: Name, email, phone number, profile picture
  • Household Data: Your household memberships and roles
  • Financial Records: Your expense entries, splits, and payment records
  • Grocery Lists: Items you created or modified
  • Notifications: All your notification history
  • Device Tokens: Push notification tokens
  • Authentication Data: Login credentials and sessions

What Happens to Shared Data

Important: Some data may be retained in anonymized form for other household members:

  • Expenses you created will show as "Deleted User" to maintain household records
  • Payment history will be anonymized but preserved for accounting purposes
  • Your name in household member lists will be replaced with "Former Member"

This ensures other household members can maintain accurate financial records.

Data Retention Period

Immediate Deletion

  • • Account access revoked
  • • Personal identifiers removed
  • • Authentication data deleted

Within 30 Days

  • • All personal data purged
  • • Backups overwritten
  • • Complete removal from systems

Legal Obligations

We may retain certain data if required by law, such as for tax purposes, fraud prevention, or legal proceedings. Such data will be kept only for the legally required period and will be securely stored and protected.

Facebook Login Data

If you signed up using Facebook Login, deleting your Roomailo account will:

  • Remove all data stored in Roomailo
  • Revoke Roomailo's access to your Facebook account
  • Not affect your Facebook account itself

To revoke Facebook permissions separately, visit your Facebook Settings → Apps and Websites → Remove Roomailo.

Questions or Concerns?

If you have questions about data deletion or need assistance, please contact us:

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